Employment Opportunities

Hospice and Palliative Care of Chenango County gives job applicants the opportunity to provide compassionate care in a supporting environment. 


Position Title:             RN Case Manager 


Position Summary:  Member of the Interdisciplinary Team who is responsible for the delivery of patient care through use of the nursing process that includes assessment, planning, implementation and evaluation consistent with the policies & procedures of the agency.


Minimum Education:  Graduate of an accredited school of nursing. Currently licensed to practice nursing in the state of NY.


Minimum Experience:  Minimum of one year work experience as a professional nurse within the past five years in medical surgical, oncology, intensive care or home care settings.


License/Certification: Currently licensed to practice nursing in the sate of New York. CHPN certification required after two years of employment.


Reports To: Patient/Family Care Coordinator



  • Ability to respect the dignity of all who serve and are served
  • Ability to function as a member of an Interdisciplinary Team
  • Ability to represent the agency effectively in a variety of settings with diverse communities
  • Demonstrated ability to assess and respond to the needs of patients and families in a variety of settings
  • Demonstrated skill in nursing practice, ability to cope with family emotional stress and tolerance of individual lifestyles and beliefs
  • Possess a valid drivers license, reliable transportation and ability to travel within Chenango County


Job Duties:

  • Responsible for the delivery of patient care through the fundamental nursing process of assessment, planning, implementation and evaluation using established guidelines.
  • Functions as a member of the interdisciplinary team and under general supervision/direction of the Patient/Family Care Coordinator.
  • Assumes primary responsibility for Patient/Family caseload, which includes assessing, planning, implementing and evaluation of phases of the nursing process.
  • Acquires and maintains current knowledge in hospice nursing practice.
  • Meets minimum productivity standards
  • Thoroughly completes initial comprehensive assessment within 5 days of new admission
  • Obtains data on physical, psychological, environmental, social and spiritual factors that may influence patient/family health status and communicates information to appropriate members of the interdisciplinary team for incorporation into the plan of care.
  • Initiates communication with attending physicians, hospice medical director and other agencies as needed to coordinate optimal care and use of resources for the patient/family.
  • Identifies expected outcomes individualized to the patient/family plan of care
  • Develops nursing plan of care that prescribes interventions to attain expected outcomes.
  • Implements interventions identified in the plan of care.
  • Evaluates patient/family progress toward attainment of goals.
  • Demonstrates high standard of nursing practice related to end of life care and pain and symptom management through competency evaluations.
  • Provides emotional support to the patient/family. Assists with patient/family coping throughout the disease process.
  • Maintains current patient records so that problems, plans, actions and goals are accurately and clearly stated and changes are reflected as they occur.
  • Documentation is concise, accurate and timely. Provides education to patients, caregivers regarding disease process and provision of care.
  • Shares in providing 24 hour, seven day/week on call coverage as directed.
  • Provides appropriate support at the time of death.
  • Maintains professional boundaries at all times.
  • Maintains regular communication with the attending physician concerning patient/family care needs and responses to interventions. Collaborates and communicates with other professionals (PT, OT. Dietician, Others) Re: patient/family needs and plan of care.
  • Meets regularly with the interdisciplinary team members to review concerns, or complex issues, share professional support, and optimize communication to enhance the quality of patient care and professional growth.
  • Attends all mandatory in-services annually
  • Orientates LPN’s to patient plan of care and supervises delivery of care.
  • Contributes to the orientation of new staff.
  • Assists other team members as needed.
  • Supports the organizations mission, vision and values.
  • Demonstrates a commitment to the hospice philosophy of care.
  • Demonstrates sensitivity to and understanding of death, dying and bereavement.
  • Demonstrates ethical conduct and follows practices out lined in the corporate compliance plan.
  • Demonstrates knowledge and understanding of agency policy and procedures outlined in the employee hand book.
  • Complies with the health and safety requirements of federal, state and local laws.
  • Attends, participates in continuing education for professional development.
  • Respects and protects the confidentiality of all agency information.
  • Maintains flexibility in assignments to meet agency needs; accepts other duties as appropriate.


Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to do intermittent physical activity including walk, stand, sit, bend, squat, and climb stairs.  In addition, lift, support, turn and position patients, as well as lift, pull, push and manipulate equipment.  Use of reach with hands and arms, and talking or hearing.  Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.  The ability to make visual perceptions to evaluate patient and environmental conditions.  The employee will have exposure to inside and outside environmental conditions.


Please send resume to:

Letitia Prosock, Director of Patient/Family Services


Hospice of Chenango County

21 Hayes Street

Norwich, NY 13815


Phone 607-334-3556 


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